How do I cancel or downgrade my account?

We will be happy to take care of that for you! Simply email [e-mail] to stop future payments. All cancelation requests must be made before their payment date in order to receive your refund. A refund will not be issued after a payment is processed.

You can also cancel through your Pageant Planet Dashboard using these steps:

1. Login to your Pageant Planet Dashboard. If you're not taken to your dashboard after logging in, click the gray profile icon in the top right corner and select "My Dashboard" from the dropdown menu.

2. Select the profile with the active membership.

Note: If you're a pageant, you'll need to the pageant you're trying to cancel your membership for. 

3. Click the "Membership" tab.

Note: on mobile, the "Membership" tab is under the dropdown menu under "Profile" for Contestants and Businesses and "Events" for Pageants.

4. Click "Cancel". This will take you to a form to request a cancellation.